Last updated 17th July 2022.
Model Railway Line ("We", "Us", "Our") are committed to protecting your privacy. This policy, in addition to our Terms & Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Personal information we collect
When you subscribe to our mailing list you must provide us with your email address.
When you send us an enquiry using the contact form on the Site we collect your name, email address and the message you send us.
How we collect and use your personal information
We collect your email address when you subscribe to our mailing list. We use this to send you the Model Railway Line newsletter which may include details of news, articles, products and offers, with links to the relevant section on the Site. This will usually be sent to you a maximum of once per week, however on occasion we may send you a special edition when we have to inform you of something important regarding your use of the Site. You may unsubscribe at any time by clicking on the link at the bottom of the emails.
When you send us an enquiry using the contact form on the Site we collect your name, email address and the message you send us. We use this to contact you in response to the enquiry that you have directed at us. This enables us to provide clarification with you regarding, or to assist you with, your enquiry.
We periodically review your personal information to ensure that we do not keep it for longer than is necessary or permitted by law.
Disclosure of your information
The personal information that we collect when you use the Site is confidential. We may disclose your personal information to a third-party in the following circumstances:
- If required to do so by law, or by any court, applicable regulatory, compliance, government, or law enforcement agency
- If necessary in connection with any ongoing or potential legal proceedings
- In accordance with the Terms & Conditions of the Site
Where we store your personal data
The transmission of data via the internet is not completely secure. We do our best to keep the information you disclose to us secure. However, we cannot guarantee its security. By using the Site you accept the inherent risks of providing information via the internet and will not hold us responsible for any security breach.
Your rights in respect of the processing of personal data
You have certain rights in relation to the personal information we hold about you. You have the right:
- To withdraw consent
- To object to us using this data for marketing purposes
- To access a copy of this data
- To correct inaccuracies in this data
- To request that we erase this data
(Data protection laws give exceptions to this right which, if applicable, we will explain in our response to your request.)
- To request that we restrict our use of this data
- To request that we move, copy or transfer this data
Access to information
You have the right to access a copy of the information we hold about you. Such requests will usually be dealt with within one month, however this may be longer if your request is complicated or you have made a large number of requests. In such cases we will let you know that we need more than one month to respond to your request. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
How long do we keep your personal information?
Generally, you can expect us to keep your personal information while you regularly open the Model Railway Line newsletter. If you do not open these emails for a reasonable length of time, we will automatically unsubscribe and remove your personal data from our systems.
You can choose to unsubscribe from the Model Railway Line newsletter at any time. An unsubscribe link is provided at the bottom of every newsletter we send out. Simply click this and you will be unsubscribed from the mailing list and your information will be removed from our systems.
If you have contacted us using the contact form on the Site, or by email, we will keep the information you send to us (including any subsequent correspondence between you and us) for a period of up to one year from the last piece of correspondence. This enables us to more easily act on any subsequent requests for support or assistance from you.