Privacy Policy

Last updated 30th May 2019.

This is the Privacy Policy for modelrailwayline.com (the "Site").

Model Railway Line ("We", "Us", "Our") are committed to protecting your privacy. This policy, in addition to our Terms & Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

The Site may contain links to third-party websites that are not subject to this Privacy Policy. Those third-party websites are responsible for how they process your personal information. Read our Terms & Conditions for more information about these links. Ensure that you carefully read the terms and conditions, privacy policy, and other relevant legal notices before using such third-party websites, as we cannot accept any responsibility or liability for third-party websites.

Personal information we collect

When you subscribe to our mailing list you must provide us with your email address.

When you send us an enquiry using the contact form on the Site we collect your name, email address and the message you send us.

When you visit and interact with the Site (including any emails we send you) we may use cookies and other tracking technology to collect information about your online browsing behaviour and details of the devices you have used to access the Site. This may include the IP address used to connect your device to the internet, the full URL clickstream to, through and from the Site, products or articles you viewed or searched for, page response and download times, error information, length of visits to certain pages, page interaction information (e.g. scrolling and clicks), and methods used to browse away from the Site.

How we collect and use your personal information

We collect your email address when you subscribe to our mailing list. We use this to send you the Model Railway Line newsletter which may include details of news, articles, products and offers, with links to the relevant section on the Site. This will usually be sent to you a maximum of once per week, however on occasion we may send you a special edition when we have to inform you of something important regarding your use of the Site. You may unsubscribe at any time by clicking on the link at the bottom of the emails.

When you send us an enquiry using the contact form on the Site we collect your name, email address and the message you send us. We use this to contact you in response to the enquiry that you have directed at us. This enables us to provide clarification with you regarding, or to assist you with, your enquiry.

When you visit and interact with the Site (including any emails we send you) we may use cookies and other tracking technology to collect information about your online browsing behaviour and details of the devices you have used to access the Site. We use this information to administer the Site; for troubleshooting and statistical analysis purposes; to improve the Site and ensure that content presented by the Site is presented in the most effective manner for your device; to keep the Site safe and secure.

We periodically review your personal information to ensure that we do not keep it for longer than is necessary or permitted by law.

Cookies

We use cookies, pixel tags and tracking technology to help provide you with a good experience when you use the Site and to allow us to improve the functionality and performance of the Site.

The information derived from the use of cookies on the Site may be aggregated to provide generalised statistical information about the usage of the Site. No information derived from cookies is used to identify any individual user of the Site.

Third-party technology used on the Site (e.g. social sharing) may also use cookies to improve your experience on their sites and platforms.

Disclosure of your information

The personal information that we collect when you use the Site is confidential. We may disclose your personal information to a third-party in the following circumstances:

  • If required to do so by law, or by any court, applicable regulatory, compliance, government, or law enforcement agency
  • If necessary in connection with any ongoing or potential legal proceedings
  • If ownership of the Site is acquired by, or transferred to, a third party. In this case the new owner would only be entitled to use that information in a way consistent with this Privacy Policy
  • In accordance with the Terms & Conditions of the Site

Where we store your personal data

The data that we collect from you may be transferred to, and stored in, countries outside the European Economic Area (EEA). Your information may also be processed by our service providers which operate outside of the EEA. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable and necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

The transmission of data via the internet is not completely secure. We do our best to keep the information you disclose to us secure. However, we cannot guarantee its security. By using the Site you accept the inherent risks of providing information via the internet and will not hold us responsible for any security breach.

Your rights in respect of the processing of personal data

You have certain rights in relation to the personal information we hold about you. You have the right:

  • To be informed about the collection and use of this data. This is the purpose of the Privacy Policy.
  • To withdraw consent
  • To object to us using this data for marketing purposes
  • To access a copy of this data
  • To correct inaccuracies in this data
  • To request that we erase this data
    (Data protection laws give exceptions to this right which, if applicable, we will explain in our response to your request.)
  • To request that we restrict our use of this data
  • To request that we move, copy or transfer this data

Access to information

You have the right to access a copy of the information we hold about you. Such requests will usually be dealt with within one month, however this may be longer if your request is complicated or you have made a large number of requests. In such cases we will let you know that we need more than one month to respond to your request. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

How long do we keep your personal information?

We will only hold your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy (unless a longer period is required or permitted by law), or until you request that it is deleted.

Generally, you can expect us to keep your personal information while you regularly open the Model Railway Line newsletter. If you do not open these emails for a reasonable length of time, we will automatically unsubscribe and remove your personal data from our systems.

You can choose to unsubscribe from the Model Railway Line newsletter at any time. An unsubscribe link is provided at the bottom of every newsletter we send out. Simply click this and you will be unsubscribed from the mailing list and your information will be removed from our systems.

If you have contacted us using the contact form on the Site, or by email, we will keep the information you send to us (including any subsequent correspondence between you and us) for a period of up to one year from the last piece of correspondence. This enables us to more easily act on any subsequent requests for support or assistance from you.

Contact

Any questions or comments regarding this Privacy Policy should be addressed to support@modelrailwayline.com.

Changes

This policy is effective from 30th May 2019. Occasionally we may update this Privacy Policy in accordance with changes to legislation, best practice, or enhancements to the Site. Any changes we make to our Privacy Policy will be posted on this page (https://www.modelrailwayline.com/site/privacy-policy). Please check back frequently to familiarise yourself with any changes to our Privacy Policy. Changes posted on this page will become effective as soon as they are posted.